Retail Account
Become a Mafia Family Member — $89/year
Member % applies automatically at checkout when signed in.
Retail Account — informational
Cigar Mafia consumer / retail account marker.
Consumer membership benefits (auto-discount at checkout) come from Mafia Family Member ($89) — handle mafia-family-member — Family 10% / Don 15% automatic discounts.
This page is a free account marker for store ops. There are no separate retail dues beyond Family membership. Tag retail alone does not grant a percentage discount.
Shipping & Returns
Refund Policy
- 30-Day Window: You have 30 days from the date of delivery to request a return.
- Eligibility: Items must be in original condition, unused, and in their original packaging with proof of purchase.
- Process: Contact Info@cigarmafia.com to start a return; items sent without a request will not be accepted.
- Damages: Inspect your order upon arrival and contact us immediately if an item is defective or damaged.
- Exclusions: We cannot accept returns on sale items, gift cards, or personalized products.
- Refunds: Once approved, refunds are processed to your original payment method within 10 business days.
Shipping Policy
- Custom Shipping: Shipping rates and methods are calculated individually based on the specific product and destination.
- Age Requirement: As per federal law, all tobacco shipments require an adult signature and age verification (21+) upon delivery.
- Discreet Handling: All orders are dispatched in secure, professional packaging to ensure your items arrive in peak condition.
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Become a Mafia Family Member — $89/year
Member % applies automatically at checkout when signed in.
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Family partner
Vino Mafia
The wine side of the Family. One membership covers Cigar Mafia and Vino Mafia — shared points and VIP tiers across both stores.